Mark
Kevin Thomas, MD: Language concordance is paramount in providing high quality health care to minority populations. Unfortunately far too often there are situations such as those you describe. This is increasingly recognized as a problem and organizations such as CMS/JCAHO are requiring clinics and health systems to consider this issue and to provide better resources. The impetus for enforcing bi-lingual learning materials and staff resources must come from the stakeholders of the health system to ensure this change is widespread.
Date: 11 Aug 2008
Given in this interview: The Disparity of Care in SCA
